Shipping policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely. Please review our shipping policy below for full details.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods (sales, holidays, new launches), processing times may be slightly extended.
You will receive a confirmation email once your order has been shipped, including tracking information.

Shipping Rates & Delivery Times

Domestic Shipping (Within [Your Country])

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

Delivery times vary by destination (typically 7–21 business days).
Shipping fees are calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has shipped, you will receive an email with tracking details. Please allow up to 48 hours for tracking updates to appear.

Delays

We are not responsible for shipping delays caused by carriers, customs processing, or incorrect shipping information provided at checkout. If your package is significantly delayed, please contact us and we will do our best to assist.

Incorrect or Damaged Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email address] with your order number and photos of the issue.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. Please ensure your shipping address is correct and secure. If you believe your package is lost, contact the shipping carrier directly. You may also contact us for assistance.